and books on the shelf
I just received the following phone call:
Me: _____ ______ Library, this is Holley.
Patron: Yes, I'm calling for ____ ____. She wants you to get a few books for her and she'll pick them up this afternoon.
Me: Certainly. What are the titles?
Patron: Well, I don't know.
Me: .......weeeellll.....
Patron: She just wants you to set aside some books for her.
Me: Well, what does she like to read? I need at least a few details.
Patron: Well, hold on just a minute.
***muffled yelling***
Patron: She says you have her on file.
Me: *giving up* Okay, I'll get something together.
Patron: thanks!
________________________________
Now, I think our collection numbers well over 100,000 items in every genre you can imagine. Let me put it in perspective for you. I need you to go to Wal-mart and pick a few things up for me. What are those items, you may ask? You pick.
Frustrate.
4 comments:
patrons: the bane of our existence...
So true! And I love the ones who call and ask you to renew stuff and hang up before giving their card number or even a name!
Thank you for reminding me how nice it is to have a job which does not require me to deal directly with the public. (Though, you do end up with some good stories!)
That is really funny!
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