Friday, May 15, 2009

fish in the sea



and books on the shelf


I just received the following phone call:

Me: _____ ______ Library, this is Holley.

Patron: Yes, I'm calling for ____ ____.  She wants you to get a few books for her and she'll pick them up this afternoon.

Me: Certainly.  What are the titles?

Patron: Well, I don't know.

Me: .......weeeellll.....

Patron:  She just wants you to set aside some books for her.

Me: Well, what does she like to read?  I need at least a few details.

Patron: Well, hold on just a minute.

***muffled yelling***

Patron: She says you have her on file.

Me:  *giving up*  Okay, I'll get something together.

Patron: thanks!

________________________________

Now, I think our collection numbers well over 100,000 items in every genre you can imagine.   Let me put it in perspective for you.  I need you to go to Wal-mart and pick a few things up for me.  What are those items, you may ask?  You pick.

Frustrate.

4 comments:

Erica said...

patrons: the bane of our existence...

Jenne said...

So true! And I love the ones who call and ask you to renew stuff and hang up before giving their card number or even a name!

Kenny P. said...

Thank you for reminding me how nice it is to have a job which does not require me to deal directly with the public. (Though, you do end up with some good stories!)

Sharon said...

That is really funny!