The Hag asked me why she was being "disallowed from logging into her email account"
When I got to her computer, she had typed (for example) email@example.com into the browser address bar. When I tried to explain about the difference between email addresses and website addresses, she interrupted me (with a disgusting snort)
Hag: Well, I've always done it this way before and it worked just fine.
Me: Well, I'm sorry but I've never heard of that working before. You'll have to go directly to _____.com's website and log in directly to your webmail.
Hag: This used to work every time until now, what's the problem?
Me: I've never heard of anyone being able to put the @ sign in the browser address bar and have it work. I'm sorry I can't help you.
(exit, pursued by
so, internets people, does this ever work?
A patron told me the copier wasn't working. When I got over to it, she had put the document she wanted copied on top of the copier, put in her money, and pressed the print button.
Me: Ma'am, see here where it says the document should be face down on the glass? You have to lift the lid and lay the document on the glass.
I lift the lid, put the document down, and ask her to put a dime in. She says, in an aside, "well, I already put a dime in, but oh well." When I retrieved her copy, there was a blank page with it.
Me: Ma'am, this is what happened to your other dime. You have to put the document you want printed IN the copier in order for it to work. (Me Thinking: We haven't yet perfected the copy-by-osmosis machine)
She laughed self-consciously (as she should have) and left quickly. I did not offer her a refund on her wasted dime and, to her credit, she didn't ask for one.