PATRON: Hi there. I was wondering if you would look something up on that computer of yours. I don't have an internet at home.
ME: Certainly, what are you looking for?
PATRON: I just need a number for Reader's Digest.
I did go on to find this information for the nice patron who doesn't have an internet at home. In the process I learned of a vast network of complaints against Reader's Digest because people were randomly getting invoices from RD saying they owed $10 here and $15 there when they hadn't ordered anything. I didn't ask the patron what department they needed help from but I wonder if there will soon be a world-wide beef with RD and their cheap @$$ products.......mysterious!